Alistair Mackintosh Ltd

Marble-Stone-Ceramic since 1973

Call us   0121 784 6800

Frequently asked questions

Ordering on line

 

This site no longer allows on line ordering for several reasons,mainly because we like to know the intended application for particular materials.Depending on your intended application some materials are more suitable than others and we welcome the opportunity to discuss with you the appropriate products for your project. Customers should consider the suitability of some materials ie highly polished in areas offering a slip hazard or durability in high traffic areas.If you are unsure of the correct material or simply wish to discuss your project call us on 0121 784 6800.Good advice cost nothing but can save you a fortune.

 

Special offers

 

We have a wide selection of products that are surplus to our requirements that offer very good value.See our special offers page

 

Placing orders

 

We try to encourage potential customers to visit our extensive showrooms where we can discuss various materials and customers can select from actual stock.It's suprising how many people visit us with a particular product in mind yet finally select something totally different .Our displays all feature materials from current stock and customers are welcome to inspect their material prior to despatch.

 

If you decide to visit us please bring with you any drawings etc or even a sample of a kitchen unit door,It all helps towards making ther correct decision.There are a lot of cheap materials on offer many with meaningless guarantees,gift vouchers and conditions (read the small print) and you should choose carefully.You only get what you pay for and the wrong choice is very expensive to rectify.

 

Its always worth asking if a company has the actual stock for immediate delivery.Many companies hold almost zero stock and bring materials in to order this means they have little or no control over quality or batch control.

 

If you cannot make it to the showrooms we accept telephone orders and payment with all credit cards etc.We can deliver next day on orders received before 11am or at a time to suit you Monday to Friday.Timed deliveries are possible but are more expensive.We deliver with vehicles fitted with "tail-lifts" to avoid manual unloading.Most of our materials are delivered in crates or on pallets and when possible will will place in a convenient position such as a driveway etc subject to reasonable access.If you feel there may be a problem with access please let us know when ordering. Delivery charges are based on weight and distance but are surprisingly reasonable.We are pleased to quote based on your enquiry,call us on 0121 784 6800..

 

Payment

 

We accept most credit cards

 

Surplus materials

 

You would normally allow about 10% extra to cover wastage and cuts etc.We are happy to accept the return of surplus materials in original packaging and as long as they are in the same condition as we delivered them.

 

Sealers and adhesives etc

 

We can supply everything that you require for your project from Sealant to Adhesives and will advise on the correct products for the appropriate materials.

 

Delivery

 

When you receive your delivery please check the material and let us know within 48 hours if there is a problem.Once tiles have been fixed we will not replace.

 

 

Contact us

Alistair Mackintosh Ltd

Bannerley Road

Garretts Green

Birmingham B33 0SL

Phone: 0121 784 6800

Fax: 0121 789 7068

Email: info@alistairmackintosh.co.uk

Find us

Products

Marble porcelain

Stone porcelain

Wood porcelain

Outside porcelain

Polished porcelain

Natural Marble tiles

Natural stone tiles

Limestone

Marble & Stone shower trays

Marble Vanity units

Services

Samples

Links

FAQ

Special Offers